KnowledgeBank Inc. - What We Do

What We Do
KnowledgeBank helps clients define and deliver projects more successfully. Our work with clients is often to help them deliver more effectively projects that they have already defined but on other occasions we actively take propositions to clients where we perceive we can deliver significant value.

Services
We offer a range of services to fit specific client requirements based around three main themes; Consultancy, Programme and Project Management and Solution Outsourcing. For further information please see our services or contact us.

Sectors
We operate across a broad range of financial services including: Life & Pensions (Individual and Group), General Insurance & Health, London Market & Broking and Retail Financial Services.

KnowledgeBank Specialities

Product/Platform Simplification - Aggregation and Rationalisation

CRM - Data Warehouse development, Single View of Customer etc.

Business Process - definition, re-engineering, management, automation

Euro Readiness - assessment, preparation and cost avoidance

Platform Rationalisation - 'the moving of disparate systems onto a single, unified, hardware platform and the migration of legacy databases on to the associated software platform'

CRM - CRM concentrates on the retention of customers by collecting customer data and then using this data for specific business purposes, Marketing, Service, Support or Sales.

“Differential customer service can be a powerful tool. If it’s an outcome of disparate IT systems it’s a business liability” - Insurance Operations Director

BPA - Business Process Automation.
A new class of productivity tools. Another name for workflow or the next big thing? Why not ask us for our viewpoint on BPA?